Question:
After the customer upgrades Logi Report Server from JDK 1.8 to Open JDK 13, the error message below appears:
'
The error.log file contains the following entries:
java.io.EOFException: SSL peer shut down incorrectly
javax.net.ssl.SSLException: Session has no PSK
How do I resolve this problem?
Answer:
Root Cause: Open JDK 13 uses TLS 1.3 by default, whereas JDK1.8 uses TLS 1.2.
To resolve this issue, add the below JVM option into the Logi Report Server Start batch file:
-Djdk.tls.client.protocols="TLSv1,TLSv1.1,TLSv1.2"