Logi Analytics is migrating Izenda Support and Documentation into the Logi DevNet Community! We are excited to expand our online community and have outlined details below to assure a smooth transition.
Please note: We will create a Logi DevNet support account for all Izenda customers. Keep an eye out for an email notification which will include steps on how to finish your account activation.
Timeline and Details:
|
Starting September 17 |
Continue to reach out to support via email and the Izenda Support Portal up until October 1.
Logi DevNet accounts will be set-up for all Izenda customers by September 25. Keep an eye out for an email notification which will include steps on how to finish your account activation.
Historical cases from the Izenda Support Portal will be integrated into your Logi DevNet account during the migration.
|
|
October 1-2 |
Izenda Support Portal offline for Transition to DevNet
If you need assistance during this time, you can reach support via email at:
|
|
October 3 |
Portal migration complete. Customers can only access and open new support cases in the Logi DevNet Support Portal or by contacting support via:
Current Izenda support email addresses will remain active for 1 month after to reduce any accidentally lost communication.
|
|
October 31 |
Current Izenda support email addresses will be deactivated: To access support, open a support case in the Logi DevNet Support Portal or via support@logianalytics.com. |
Once your Logi DevNet account is set-up, feel free to explore the online community. Learn about using the Logi DevNet Support Portal in the Opening a Support Case article.
Comments
0 comments
Please sign in to leave a comment.