Upgrading the Products

Upgrading to a new version involves two steps: installing the new release of Logi Info, and upgrading the version of any existing Logi applications. You can do the former without doing the latter; applications are not automatically upgraded. Original and upgraded applications can co-exist, so upgrading can be phased in as desired.

Getting an Upgrade

How do you get an upgrade? Customers who have purchased a maintenance plan for Logi Info, or are using it under an OEM agreement, may be able to download new product releases directly from our DevNet web site. See Support Product Download.

If the download links are not available to you, contact Logi Customer Service via email or telephone (703-752-9700) for alternate instructions for downloading upgrades. Customer Service can also answer questions you may have about purchasing or renewing a maintenance plan.

To upgrade your Logi product, run the downloaded installation program and install the new version into the same location as the previous version, or to a different location if you wish to have both versions installed. No un-installation of the original version is required, and existing definitions or data will not be overwritten. The upgrade installation will take 2-3 minutes to complete.

Evaluations

If you wish to install an upgrade for evaluation purposes, we recommend that you install it into a different folder than any previous version, such as C:\Program Files\LogiXML IES Dev Test. This will preserve the previous version of Studio. If you install an update into the same folder as a previous version, Studio will be updated and you will not be able to roll it back without uninstalling and re-installing the previous version entirely.

Backup Scheduler Data

If you have previously installed and used the Logi Scheduler service and are not using the optional storage configuration to store your scheduled tasks on a networked database server, we recommend that you make a safety copy of your existing schedule data, before upgrading: (Windows .NET) C:\Program Files\LogiXML IES Dev\LogiXML Scheduler Service\Schedules.vdb3
(Windows Java) C:\Program Files\LogiXML IES Dev\LogiXML Scheduler Service Java\Schedules\*.*
(Linux/UNIX) <installFolder>/Schedules/*.* and then proceed with the upgrade installation. Your existing data file should be upgraded in place without any difficulty.